Returns and ticket changes · Tour 2021

LAST DAYS!

Due to the current limitations of capacity and distance in the venues and with the sole purpose of ensuring the safety of attendees, workers and artists, today we are announcing several changes in the national and international tour in 2021.

The venues initially chosen were designed for a show with a standing audience, which makes it difficult to respect the safety distance. Likewise, it makes it more complicated to follow all the health and safety measures recommended by the authorities. For this reason, the organization, together with the artists, has decided to change to venues with numbered seats where the audience can be seated and keep the safety distance easily. Likewise, the use of face masks will be mandatory for all shows.

 

NATIONAL TOUR

València, Madrid and Barcelona

We have managed to keep the concerts in Valencia, Madrid and Barcelona for this spring. To do so, we have had to make the following changes:

València

The Valencia concert, initially scheduled for May 8 at REPVBLICCA, will be held on May 8 at the Palacio de Congresos de València. On the same day there will be two shows (18:00 and 21:00).

 

Ticket exchange process

All of you who have purchased tickets for the Valencia, Madrid and Barcelona shows will have 14 days to exchange or return your ticket until February 16, 2021.

 

This process must be done through the website of the ticketing company where you bought your tickets. You must start the purchase process by selecting the session and seats you want. In the option 'Promotional codes', you must add the purchase reference of your purchased tickets (this information appears on the tickets themselves). Check that the total amount of the purchase is zero euros and complete the purchase. You will then be able to download your new tickets.

 

After these 14 days, from February 17, if you have not made this process of change, you will be randomly assigned a new seat that you will receive by mail.

 

Madrid

The concert on June 11 in Madrid at La Riviera will finally take place at the Teatro Nuevo Alcalá on May 14 and 15 at 21:30.

 

Ticket exchange process

The organization will contact you by phone or e-mail to carry out this process individually.

 

Barcelona

The two concerts at Razzmatazz on April 3 and 4 will be relocated to the Teatro Coliseum on May 28 and 29. Each of the days you will have two passes (18:00 and 21:00).

 

Ticket exchange process

Same process as in Valencia.

 

Mallorca

The Mallorca show scheduled for April 30 at the Trui Teatre remains as originally scheduled as it is a seated venue.

The rest of the national tour

The concerts scheduled for Seville, Granada, Malaga, Gran Canaria, Tenerife, Bilbao, Pamplona, Murcia, Alicante and Santiago de Compostela are cancelled.  We are working to find alternatives so that, in the future, we can perform new concerts in those cities. The full amount of the tickets will be refunded automatically through the card with which the purchase was made.

For any doubt or question you can contact us by sending an email to entradas@proactiv.es

INTERNATIONAL TOUR

LATAM

For the same reasons, the international tour in LATAM will also be affected in terms of dates and some venues, as is the case of Buenos Aires. The new dates are:

  • 11/05 - Mexico City (Mexico) - Lunario Auditorium

  • 11/07 - Bogota (Colombia) - ABC Theater

  • 11/11 - Buenos Aires (Argentina) - La Trastienda Club

  • 11/13 - Santiago de Chile (Chile) - Chocolate Club

 

Ticket exchange process

All tickets purchased will be valid for the new dates. To request a refund you must contact the ticket office where you bought the tickets. 

Tickets are sold out, although a new batch of tickets will be on sale from March 2021. The final date will be announced soon.

 

Europe

Similarly, the concerts scheduled in the rest of Europe have also been modified. The original venues remain the same and the dates have changed. The tour remains as follows:

  • 28/11 - Milan (Italy) - Sala Santeria

  • 04/12 - Paris (France) - Café de la Danse

  • 05/12 - Brussels (Belgium) - Cirque Royal Club

  • 19/12 - London (UK) - Scala Hall

 

Ticket exchange process

All purchased tickets will be valid for the new dates. To request a refund, please contact the ticketing company where you purchased the tickets. 

CONTACT

Ixent Sampietro

ixent@exits.cat

+34 629 37 28 05

PRESS

Júlia Blay

julia@exits.cat

+34 672 626 846

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